This exciting opportunity exist in our Local Worcester Store in Cape Town. We are looking for a Floor Manager who will be responsible for managing the Groceries Department and ensuring compliance to all minimum standards, processes and policies. This position will be reporting to the Store Manager.
Minimum of 2 years in a supervisory position Previous experience in the Groceries department or experience in managing a department Preference will be given to applicants who have managed departments
Duties & Responsibilities
Accept full overall responsibility for the department Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up) Ensure that security procedures and merchandise/display standards are adhered to Conduct regular quality checks and that stock is rotated. Prevent wastage/shrinkage/damages Check correct pricing e.g. labels Complete all relevant administration/documentation Plan and implement sales promotions Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and businesslike manner Monitor budgets (expenses, turnover, gross) and take required action Optimize stock levels e.g. always in stock, never overstocked through effective ordering and efficient handling of returns and check damaged or expired stock is removed Plan daily/weekly production of products (if applicable) Communicate effectively with employees, management, customers and suppliers Monitor and develop other’s performance Ensure that all equipment is maintained in effective working order and operated in accordance with laid down standards Manage employees to make sure standards are maintained by competent, motivated employees
Assertive Attention to detail Ability to communicate Conscientious and customer minded Sense of urgency Team player Thorough/accurate
The job will sometimes require working long and flexible hours. Competency based interview will be used to assess the above requirements. Short-listed applicants may be subjected to relevant assessments.